Not resolved
Customer service
Turnaround Time

Never use FedEx; FedEx does't care if or when they get you your package!!!

I've had two packages sitting on truck for delivery for 3 days and I have called customer service and ask what was going on and have been lied to by three different agents.

All agents have a hard time speaking clear english and all of them told me something different.

We did have some bad weather that delayed it one of those days but the other two days that it was on the truck the weather was clear.

I used to recommend FedEx over UPS but wow how the table has turned on these two companies.

Reason of review: Problem with delivery.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

I didn't like: Unhelpful and inexperience customer service, Way he talked to me.

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