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This is going on as I type this... I order a lens Wednesday for a wedding on Saturday and pay for overnight shipping...no lens on Thursday. I call FedEx Thursday night and give them the tracking # and I'm told it will be there Friday...

I get to work at 9:00 Friday (private photo studio) and I wait, and wait, and wait. At 3:oo pm I check online and it says a delivery attempt was made at 11:00 but the business was closed. I go off and call FedEx ranting about a bad driver and they tell me they will get in touch with him and I'll receive a call back asap. It's all BS. I even offered to go meet him anywhere he happened to be.

There was no "delivery attempt" sticker on my door and my surveillance video showed no sign of a FedEx truck at all between 9:00 and 3:00. Still waiting for that "asap" call back (it's 5:00 now).

I think the driver didn't want to get caught in traffic as it's the Friday before Memorial Day or maybe he wanted to get home early. I'm sure I'm not the only victim either...

Location: Lowell, Massachusetts

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Guest

Same thing happen to me today. Tracking says customer or business not available.

I took a day off work to get my package and sign for it. It's the $850 Samsung Galaxy Note 7. Been at home all day. There is no doortag.

At 1:17pm tracking says customer not available. I'm so pissed. The fool probably tried to deliver to the wrong address. Customer service says I can go to the shipping center to pick it up at 6pm.

We'll see if it's there.

A simple job it is, drive to location shown on label, ring bell, repeat for next package. Idiots.

Guest

Had the same thing happen just today. Manager said he was gonna call the driver, but the driver never called the manager back.

Nice company guys.

This has happened to us maybe 3 times now. Its getting old. I think if the driver does not leave a sticker and a photo of him putting a sticker, there is no proof and they can just get away with it.

No reprimand I am sure.

They said they were here at 10:15am, which is funny, cause I didn't leave home til 11:30am, and my InLaws were downstairs with their nurse until well after 1pm, and they never left the downstairs all day. No knock, no doorbell, no sticker.

Fed Ex, whats the point?

Go with USPS, it may be slower sometimes, but you wont get a liar for a delivery driver.

Guest
reply icon Replying to comment of Guest-937185

I'm all about USPS now with theIr flat rate services. The problem is not too many companies have that as a shipping option...

Guest

I was expecting a delivery on Saturday, stays shows package delivered but no package. My camera didn't even pick up anyone at me door or garage.

Come Monday, surprise surprise the package magically appears on my doorstep with the photo of the delivery driver captures on my security cam. FedEx, do you need proof because I have it?!?

Guest

These a$$oles lie... I am waiting for the express delivery package to be delivered and but no one showed up.

My door is open and I am keeping an eye on the street for the FedEx van...

Now when I track the package...it says delivery attempted and customer not available.... WTF?

:cry

Guest

If u want to reach the people leaving the notices you can call Steve Gross 561-221-**** he is in charge of handing out the notices. You may also want to contact GE as well.

Guest

FedEx has routinely faked dleivery attempts to my residence.

Guest

After trying all the delivery services for the ebay biz, I have found usps/u.s postal service to be the best. Still problems, but minimal.

These were shipping out items, as with receiving, 9 outa 10 times with the brown, and purples as well, deceiving drivers were often. Lazy is all they are, and if more folks would follow up on their deliveries, maybe these companies, would get on their self contracted drives.

Have a safe and happy yule. good luck getting your items/gifts.

Jessica T Aer

This has happened to me, as well. I ordered a new cell phone to be delivered to my home the next day.

I paid extra for the shipping and was assured it would be there by 11AM. The next day, I made sure to stay at home to wait for the delivery, only going outside once to feed my horses - where I can easily see my driveway and would know if a truck came by. No one ever showed. I figured, initially, the driver must have gotten lost as I live in the middle of nowhere.

Then I went to my mailbox at the end of my driveway - which I cannot see from my house or anywhere on my property other than while standing in the driveway itself - and there was an attempt to deliver sticker there.

I called them, told them that no delivery attempt was made whatsoever, they assured they would tell the driver the next day to come to my front door rather than simply stopping at the end of my half a mile long driveway. The next day? The exact same thing happened. No one ever came down my road or even honked from the mailbox to see if someone was there.

They simply assumed no one was home because they couldn't see my car from the street.

Considering I park my car inside my garage, I'm not surprised they couldn't see it.

Long story short, I wound up having to go to the Fedex location nearly 30 miles away to get the package. When I use UPS I do not have these issues and will never make the mistake of using Fedex again.

Guest

Stay away from Aerosoles Stores unless you are absolutely sure their shoes will fit you and be comfortable. Few years ago I bought a pair of shoes from the store and when I tried them on they felt comfortable.

I was going to Europe for long vacation and I bought them for a special occasion to wear. Unfortunately I was not able to go through the day and I remember coming back from the church bear feet. I did not try to return them when I came back because it was past the return policy, so my shoes nicely decorated my closet for years. Last week I decided to give Aerosoles another chance when I was shopping for comfortable shoes that I needed for the Wedding day.

I am a wedding photographer and I really need VERY comfortable shoes to get me though the day and night as I am working. I was assured at the store that the pair of shoes are the greatest, the softest etc… and they did feel good while I was wearing them for couple minutes in the store, so I spent $53 and I was going to wear them the whole day just to be sure that I can wear them later during the wedding without any problems. 2 hours later they started hurting here and there and at the end of the day I had enough and my feet were killing me. I decided to return them the next day and not to have another pair of Aerosoles sitting in my closet.

The next day I found out that I can only get the credit store – they will not refund me because I wear the shoes…??? How else would I find out that they are uncomfortable???!!! I don’t want another pair from that store. I already have one sitting in my closet!

I was force to take the credit store, pick another pair because I was told they cannot resell the shoes I returned.

I was told nobody ever returns the shoes!!!  Hey, I’ll never shop there again, so think twice before you buy Aerosoles because you can’t return them!

Guest

There are great couriers at Fedex and UPS and their are bad couriers. 9 times out of 10 the problem is with a relief driver and not the regular driver. :p

Guest

Fed ex dont give a schedule such as 8-3 pm, instead they leave message that the driver is coming by 3 pm ("by"), I got something to eat at 1 pm by the time I came back they already left at 1 pm, not by 3 pm. and the driver message back instead of coming back but to follow him in a certain area..heck, it will a hide and seek delivery company.

Guest

So we tracked the order, shows the order was delivered. WHERE IN THE *** IS THE $5,000 item ???

Guest

I had a very similar situation. Fedex "guaranteed" next day delivery by 11am to my place of business.

We happen to be open 24 hours, 364 days per year. By 1pm the essential piece of equipment we ordered was not there. I called around and Fedex said they attempted delivery but the business was closed. Well how can I be closed when I'm there working all day and serving lots of customers?

They never even tried to deliver it. I refuse to use them for shipping.

Guest

Package was delivered on the porch under cover but the inept driver backed over my culvert bending the drain pipe, strewing my rock border, and putting a nice tire track on my lawn. Didn't even have the courtesy to stop and check the damage.

Kept right on going as if nothing happened. I am expecting a delivery from them this week and I will have a camera this time.

Guest

The same thing happened to me today but it was UPS! Maybe they all decided they didnt want to deal with holiday delivery. I was actually sitting in my home looking outside when they said they delivered. No truck. No one stepped on the porch. Come on!!!

Of course customer service believes their driver and did nothing to help me. It was even an overnight shipment!

I thought I would go with FedEx for shipping needs but I guess they all lie :(

Guest

Fedex did the same to me. Left one notice a 2nd notice.

Never seen the first one. Called to find out who the package was for being there are four apartments in the building. This tag had no name, no apt # nothing. This was left on the 25th may.

I called them the next day (may 26) I was told the package would be delivered again before 7pm. So I waited and checked to see where the package was it kept saying in route. Then no one home to expect package. And no notice was left.

Now of cause I have to do to the office to pick the package up. They suck