Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

Driver failed to deliver packages, did not come to the door and knock even though lights were on and cars in the driveway. No note of attempted delivery, notes on tracking said customer not available.

Cust service said we can pick up packages if we want or wait until next business day which would be Mon. Package 1 weighs 90lbs Package 2 weighs 65lbs.

We pay for a service which they fail to provide then expect me to drive to them load them in my car and deliver myself. Total disregard for the customer, they dont care, no service when working in the service industry.

Product or Service Mentioned: Fedex Vehicle Driver.

Reason of review: Problem with delivery.

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