I had the same thing happened to me and I am so upset .. I ordered the one thing my Autistic son wanted for Christmas and and blue ray DVD player for us.My husband I stayed home waiting for it last Saturday the day it was supposed to be delivered and I finally looked at my online tracking and said both packages delivered..
I have a dog he would have started barking if anyone remotely gets close, I had surgery and have not been able to go anywhere, and all of us were home.. No door knock like he said.. Driver was rude when he came back trying to so called trace his steps..
I have opened a claim with fed ex and Sams Club, but since the driver claims he dropped them off fed ex can't do anything about it.. Waiting to hear back from Sams Club..
Reason of review: Poor customer service.