Manufacturer: Fedex Category: Delivery Services Clear all filters (11 of 11 reviews match)
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I recently ordered a time sensitive item from a company who ships with FedEx, I paid for FedEx Express and the company shipped my my order Express. Express claims next day delivery it's now been over a day and a half since the delivery date promised by FedEx and all costomer service can tell me is that my package is out for delivery. Very disappointed, I don't know how they can stay in business with such horrible service..
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#986116

My passport was sent to me from a consulate in LA through FedEx Express. I got FedEx notice "failed delivery" three days in a row, although my wife was at home most of the time. The delivery person could have called me (my phone # is on FedEx Express package) to give me a time window so that someone could wait at home. But the delivery person never did so. Eventually, three days passed, my wife had to drive an hour to pick up the package. My...
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Anonymous

Anonymous Ummm what's up with your feeling of entitlement???? FedEx doesn't have time to call every single delivery and ask them what time they will be home. You must be stuck on ***!

FedEx told menu package arrived at facility but I cannot pick it up as by federal law Toshiba wants them to attempt to deliver 1st and I to pick it up at 8pm if somehow I'm not home when they decide to deliver so for 12 hours 8am to 8pm I am a prisoner at my house as no one can give me a window timeframe or allow me to pick it up this morning because per federal law Toshiba wants an attempt to deliver. Toshiba would have to make alternate...
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Fedex Express Delivery Service Review

#1000032
Had package supost be delivered friday never got it they said they delivered it but dropped it off at wrong address so still havent got pakage this has happened several times never got my stuff
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Fedex Express Delivery Service Review

#986748
1.0
Never received a package. Fedex would not let me ship it to another address, would not hold it at a closer location and would not deliver at the time I requested. Customer service said the driver would not deliver at the time I requested. So why have that as an option????? Still have not received package. FedEx Shipping SUCKS
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Two shipments in a row we get notified they were unable to deliver because no one was home, first it was only a envelope from the veterans adm, not signature was required, problem is we were home both days when so called delivery attempt was made, customer service is a joke, the asked if there was road construction, bad weather or anything else, well the school bus, US mail and UPS had all made it to my house. What a screwed up company
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Dogs are not a priority for FEDEX. FEDEX stated a package was delivered, at a time when both my wife and I were home. However, a 28 pound box of dog food was no where to be seen. We intend a 'just in time delivery' for our dogs, but when hearing this Rudy, the Customer Advocate (a misnomer if I ever heard one), said therefore this was not a FEDEX priority and we had to wait till Tuesday to find out what happened- more than 3 days later. If the...
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Anonymous

Anonymous Next time you wait too long to buy food for your beloved pet, perhaps you should be responsible enough to go to local pet store and get some.

Anonymous

Anonymous So go to the store and get a bag! Obviously, pets aren't important to you either, if you can't even have food for one!

I didn't like
  • Terrible customer service
  • Not receiving my package
#912667
Had two delivery's in the past week.First one claimed to have attempted delivery, but business was closed, this is a residence not a business and I was here all day . Second delivery from chewy .com was man handled the item were split open and rolling around in the box , it was canned cat food so I was able to salvage it . Have contacted Fed Ex but they don't give a hoot!I avoid using them where ever possible , when ordering check and see if...
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Anonymous

Anonymous I understand pet shops and most grocery stores sell cat food in cans. Just a rumor I'd like to pass along.

50 for overnight shipping from Rockford, IL, to Harbor Springs, MI, on Thurs, 7/21, at 2:30 p.m. CDT and still not delivered on Sat, 7/23, at 2 p.m. CDT. They basically lied to me saying they could deliver overnight, and I had 1st gone to the post office where they told me the truth - that it would be 2 days. Lesson learned. If you are shipping to a rural non-business location, always go with the post office. They are already set up to deliver to those places whereas at least FedEx...
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Anonymous

Anonymous Did FedEx get the package overnight to the post office? Then you got your money's worth. If so, don't blame FedEx. The post office failed you. I believe that service is called...

And then my tracking info updates to say a delivery attempt was made and that no one was home — also that a door tag had been left with further instructions. Upon checking the front door of my apartment, there's no door tag, no further instructions, nothing to indicate that any sort of attempt had been made. Upon calling FedEx customer service I'm told that they will request the driver make another attempt, and I try to ask whether they're...
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On Monday, April 25, 2016, I took a day off work to be able to receive a package from FedEx Express. It contains registration for our car, and is very important. Nobody called my door, I did not go anywhere knowing FedEx. My husband came by from work at 2:18 pm and called me from downstairs that we have a door tag! The number is DT104350411661. The tracking number for the package is #810277486624. This is not called "service", I am very upset...
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1.0
I didn't like
  • I never got packages
  • Fedex never communicated instructions
#836041