Not resolved
1.7
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
0 comments

Bad customer service and long delivery!! I have called and sen email so many times to be delivered before the estimated time.

During the call the agreed to my request but I waited more than the time requested. When I called CS again they said the courier phone was low batt. So, irresponsible action from the courier not to have phone fully charged during work hours. I used Fedex in China and Japan but never had this experienced before.

Documents always come as time requested or even early morning before lunch. Indonesi service was the worst!!

Product or Service Mentioned: Fedex Express Delivery Service.

Reason of review: Order processing issue.

Company wrote 0 private or public responses to the review from Feb 27, 2017.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like