Not resolved
Customer service

I have been tracking a Fedex shipment all the way to my city and then waited patiently for it to be delivered.

When it did not arrive I called Fedex and was told someone would call me back within 2hrs. No one called.

The next day I called again to find out they handed the package off to Canada Post for delivery and gave me a Canada Post tracking #.

I tracked the package on the Canada Post website, it went from our city to a sort facility 150km away and will be back here in two days and then I have to go to the Post office to pick it up.

I thought Fedex was the more efficient shipper. NOT.

Oh look, there goes a Fedex truck down the street rite now, whats up with that!!

Reason of review: Poor customer service.

I didn't like: Customer service, Delivery service.

Company wrote 0 public responses to the review from Jan 27, 2015.
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