Customer service

Thousands of people have similar complaints: packages not left when no signature is required and delivery attempts falsely recorded when no attempt was ever made. After 3 attempts, the addressee needs to call the shipper and authorize a re-ship (and re-payment).

I am getting the feeling that FedEx can make a lot of money by instructing drivers and other logistics personnel to "make as half-hearted attempt as possible to make deliveries," forcing the inconvenience on the consumer and the added expense on the shipper. This problem is too wide-spread to be coincidence, and when there is money involved, you can bet that there is a nefarious agenda at work.

This person wrote the review because of poor customer service at FedEx. Reviewer claimed that he or she wants FedEx to read this review and look into the issue (if any).

The most disappointing in user's experience was suspicious practices and delivery service. If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.

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