A simple fedex freight shipment fron Texas to Florida, 800# of stack stone and a wonderful trip for that stone. The stone ended up in Kentucky two days after delivery date in Florida.
The guard at the gate in Kentucky allowed the stone to take a week vacation going to distilleries I suppose as I'm told the shipment is missing. Suddenly after numerous calls the stone reappears and will be shipped the next day to Florida. Uh huh any other fairy tales you know. A week later the stone shows up.
Does fedex offer any reimbursement for poor service? NO!!!!!
I'm told we delivered the product and there will be nothing else to talk about. Have a wonderful day.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.