Shipped two packages to be delivered next day. FedEx did not deliver.
Online tracking says "No attempt made". Agent says casually the truck broke down, it will get there the next day. Bunch of jokers! This used to be a reputable company with integrity and could be trusted.
Today, their word means nothing. It's like a best effort and customers are supposed to just take it or leave it.
Their phone reps are courteous but detached from the situation,like a bunch of parrots, all they is apologize like idiots with no real authority to change anything. What a meaningless life!