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This complaint is about Fedex Ground

Out of the 26 packages that I sent from Florida to Washington State one got lost (70 pound package).They could not find my package and in order to give me a refund, I have to send them some proof of receipts that I dont even have.

Do you have any suggestions???

I asked a friend from an insurance company but he could not do it since he never saw the items and he can potentially loose his license if he does so.I am very frustated with the service and lack of courtesy.

Monetary Loss: $400.

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