Not resolved

This complaint is about Fedex Ground

Out of the 26 packages that I sent from Florida to Washington State one got lost (70 pound package). They could not find my package and in order to give me a refund, I have to send them some proof of receipts that I dont even have.

Do you have any suggestions???

I asked a friend from an insurance company but he could not do it since he never saw the items and he can potentially loose his license if he does so. I am very frustated with the service and lack of courtesy.

Monetary Loss: $400.

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