I had a package sent from a company in Texas to California with expected delivery on 10/21 and by the end of the day the tracking information stated attempted delivery and no one home. I found that interesting since I took the day off to receive the package and even kept my front door open so I would not miss the delivery.
I called within 5 minutes of the posted "attempted delivery" time online and was actually told since my package was sent ground which is the least expensive alternative he can not return and I would have to wait until the next day, today.
I made attempts to call the facility to make sure I will not have the same problem today and to no avail and yet my package does not show any movement from the facility as of yet. As I read the other posts I see that it really doesn't matter how much is paid they just don't really care.I will never use fedex again the customer service is bad and when I need something done and I pay for it to get done at a reasonable time regardless of what I pay I should get that service.
Product or Service Mentioned: Fedex Delivery Service.