Manufacturer: Fedex Category: Delivery Services Clear all filters (22 of 22 reviews match)
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I chased a case of wine for 5 straight business days with FedEx Ground. Monday: they refused to give the package to my doorman, even though that is part of the service my building provides; we get deliveries all day long, and my doorman actually received another package for me by FedEx Home. Tuesday: I stayed home to receive it. The delivery name came, and when I finally went online to check, the driver claimed he attempted delivery, which is a...
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FedEx has the most unprofessional people working for them. I've had packages delivered by them that were so-called lost and that they couldn't get into our building which never stopped them before even after having instructions to go to the management office. They sent me a card saying that our building was locked that they couldn't deliver the package. When a they had to was contact the office. Then when I get the second part of my order the...
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tracking on-line said delivery by end of biz 9/10.stayed home all day to sign. no delivery. website said bad address. called. sorry, address is correct. can you deliver early so I'm not out again for 2nd day in a row. no, we won't come early it will be by end of biz tomorrow. stayed home all day. no delivery. website comment? no attempt made to deliver!!!!! why? Jeez, no idea why, sorry. can you deliver early tomorrow? no. we don't do that. can...
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FedEx is very unprofessional damaged box and one that we got before undamaged! & the driver says we're hard to find again very unprofessional. Sending pictures of the damaged box and one box that isn't damaged. My thing is they lost my package claiming they couldn't get into the apartment building when all they had to was ask for assistance .
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The shipping method (Fed EX Ground only option) is totally unreasonable. I order frequently online from many companies. I have never encountered such a delay. I thought that FedEX had stopped using covered wagons for delivery long ago, but apparently not. It took over a month to get my purchases from California to Texas. In fairness, the problem may have been at TOM, but either way, this is unacceptable. 2. Secondly, I have never before dealt...
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Anonymous

Anonymous They order their products from either China or Hong Kong..thus the "covered wagon" delivery method......
They do not stock product.

2.3
I liked
  • Products and prices
#919842
The tracking and delivery estimates are absurdly inaccurate, with the delivery date fluctuating constantly and very little information about where the package actually is. Worst of all, packages are frequently damaged. Clearly the employees do not handle them with the slightest of care. All this lovely "service" often at a higher price than other carriers. I only use FedEx when it is the only option available, and even then it is always a...
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Anonymous

Anonymous FedEx ground does not have commitment times. Even if it's on their truck that day, it doesn't have to be delivered. You get what you pay for.

Never will I ship or order anything that's sent FedEx. Best thing that could happen to them is they go bankrupt. My order was shipped from Maryland to Westland, MI and took 8 days. That translates into about 65 miles per day. If this had of shipped from California it would have taken a month to get here. I would rather pay more and know my item will be delivered timely. My item stayed in the same location twice, for more than 24 hours. It's...
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1.0
I didn't like
  • Late delivery
#901419
They're now actively on the case and will "trap it" at the next stop. I have asked that when they find it they overnight it to him. "It's not possible, " the new case agent said. "I've had situations like this before and they can't convert from ground to air." So, at this point, it looks like a package sent from DC to Norfolk on Tuesday won't arrive until Monday. Morals of the story: Don't forget the apartment number on a label, actively...
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Repeatedly Fedex leaves packages at an outdoor closet that doesn't even look like the front door, or even the back door. I can't get to customer service, and I have physical disabilities that prevent me from going outside to collect deliveries and carry them inside. I've gone round and round their website looking for a way to email them, and I get put on a loop trying to call. I don't know what to do as I really don't want to have to put an ugly...
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1.3
I didn't like
  • Not being able to contact someone via email without difficulty
  • Lack of customer service
#891206
The idiots that deliver for FedEx can't read or they could give a ***. For years I've complsined to Sam Ash that my packages are left on the front porch...evrn though the label clearly indicates "side door - under carport" on the label. I've complained to Sam Ash to no avail. Why did I bother to register this info if it doesn't matter. ???? ***, let the electronics and guitars sit in the sun and rain. Who cares! Obviously not FedEx. ...
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Anonymous

Tom Ruh They delivered a smart phone from Walmart . Rang the bell & drove away. My wife noticed the tape was broken, open it up the phone was missing, all other parts were there call...