Ordered 5 Yankee candles and they were delivered by FedEx. When they showed up, the box looked like it had been run over and thrown out of a plane.
It had clearly been opened and retaped. I couldn't communicate with the driver because he only spoke Spanish! I thought we lived in America. Two candles were smashed beyond use.
The other three somehow survived. Since I communicate with the driver and I needed the candles for Christmas gifts, I accepted the package.
I have had more problems with damaged merchandise delivered by FedEx than I can count. It is to the point that if I can't choose another shipping option, I cancel my order and find a company that uses UPS or USPS.
Product or Service Mentioned: Fedex Ground Delivery Service.
Reason of review: Poor customer service.