Not resolved
Customer service
Tracking Tool

I was expecting a package this week. Today I tracked my package at 12:40, Fedex had said they attempted to deliver my package at 12:22 but no one was home so they will return the next day.

I doubt the person delivering came by. I have been home all day. I did not see one delivery person come thru. My apartment door was not rung.

In addition my apartment windows are facing the driveway so I constantly see who comes in and goes out of the apartment building. I was upset and called customer service. The woman I spoke with was very nice although she did say the delivery person should have rung the door bell. That was that.

I was told the package would come back another day.

I have doubts about the package being delivered again so I will just go pick it up myself. I will not be using Fedex for future shipments and hope shippers won't be sending through fedex either.

Product or Service Mentioned: Fedex Ground Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Jan 18, 2017.
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