The idiots that deliver for FedEx can't read or they could give a ***. For years I've complsined to Sam Ash that my packages are left on the front porch...evrn though the label clearly indicates "side door - under carport" on the label.
I've complained to Sam Ash to no avail. Why did I bother to register this info if it doesn't matter. ???? ***, let the electronics and guitars sit in the sun and rain. Who cares! Obviously not FedEx. After all it would require the jack-*** to walk another 10 feet. Wow!
And yes I called FedEx and actually had a conversation with the depot manager. I was told that they'll update my address to reflect the "under carport" preference. I was assured the driver "has to deliver to my preferred location". "They have to clear the delivery and they'll notice the location.
Sam *** for several years. Oh, I forgot to mention I actually spoke with 2 managers. The first one retired. No change. None.
You wonder why they deliver to a spot that is in clear view of passers-by, especially with the YouTube videos showing the thefts thst occur. Hey, there's an option - under the the *** carport. Oh I forgot they can't read.
I had similar problems with UPS, however after getting the right CSR all is well. Except most boxes look like they've been bounced. At least they're out of sight and the weather.
Product or Service Mentioned: Fedex Ground Delivery Service.
Reason of review: Poor customer service.