I ordered something shipped Fedex Ground. They attempted to deliver it on Friday, when I was not home.
They left a package slip. I waited all day Monday. Never came. No package slip left.
I called customer service. They claimed I was not home (not true). I had to work on Tuesday, so they said it would be delivered Wednesday morning. I waited all day Wednesday.
Called at 4:30 pm. They said it was on the truck and would be delivered by 8 pm. Never came. I contacted customer service again, and they claimed that no delivery times are ever guaranteed with Fedex ground.
They deliver the package when they can.
I've never had these problems with post office or UPS.
Product or Service Mentioned: Fedex Delivery Service.
Monetary Loss: $15.