I have used both UPS and FedEx for items ordered on the internet. Lately FedEx can't seem to find my house after no problems with this for 20 years with any delivery service.
I live in Seattle on a street that has existed for 40+ years. My address is easily found on any map or map search software. Yet FedEx Ground drivers lately have posted things like "wrong street name or house number" as an excuse to skip my delivery. Funny thing is, they have no problem finding my house the next day.
My suspicion is that my address is near the end of their route and end of their day. It is far easier to lie and go home early than go find my house at 5:30 PM or later. I see many complaints on the net about FedEx delivery services, especially Ground Service.
I will never order anything again that requires I use FedEx. They are a joke, not a delivery service.
Review about: Fedex Delivery Service.