Not resolved

My Son ordered a deluxe lift chair for his father . The chair was to small and we had to returned it back to the company.

I call FedEx for a pick up. I explained to the person that my poor husband ware sick in hospital and was not able to feed his self and will they make an exception to come before 12N. No FedEx. I called back a asked the FedEx to come anytime after 4PM.

I was told they sent a messaged to change the pick-up. I came back home about 4PM. and called about pick-up status I was informed that they will be back on Sat between 8MA/4PM. They do not care about the needs or any one problem nor can you ask them to pick up your return items convenient for you.

I will never us them. I am unable to stay home all day and my box were to large/heavy to take to a drop off FedEx.

I ask everyone to stop using them . Service is very bad/unless you can stay home all day and wait for them.

Product or Service Mentioned: Fedex Pick Up Service.

Reason of review: Other issue.

Company wrote 0 public responses to the review from Jan 13, 2017.
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