I can not belive how amazingly poor FedEx's customer service is.Our address has been valid for forty years, and the driver could not find us.
Major city, not replatted for over a century. After first trying to ship to the other side of the country, they finally managed to get it to the other side of our county, sent it out and returned it. I found out this morning that they use contractors to deliver their packages, so they don't have accountablity for the drivers. Additionally, the contractors have no Thomas guides or GPS units to find addresses.
I am forever done with FedEx.UPS or USPS from her on out.