The drivers don't deliver as they say they do and then lied !There is no way to correct this situation it seems.
NO one cares and nothing is done on the management level ...what ever happened to honesty...it doesn't cost anything!!! YOU ALL cover for one another and that makes for BAD Business !!!! Maybe it would be better to out source FEDEX...We, the consumers ,would get the same BAD service anyway...
but at least the lie would be more believable.
Really need to take a look at the way the routing is going too...I'm Fedup With Fedex!
Monetary Loss: $100.