Strathfield, New South Wales
Not resolved
Customer service
Product or Service Quality

Fed-ex couldn't deliver the promise to resolve the issue for my held up almost 2wks parcel for no reason now, promised issue resolved with customs and promised a date of delivery by their customer service at fedex that was all a LIE!!! Don't trust them!!

they later quoted they never made that promise to me and will need to wait further 3 days on top! further lead by far the worst manager who quotes U indirectly as a liar! you will not get anything resolved with them!!!

SORRY BUT A bad wrap for FEDEX< It is clear that they will prioritize customers over others from Anyone in this Scenario!

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Alter your decision making and change your lieing dishonest staffing, and a full refund to the bad postal service experience! .

I didn't like: Slow shipping, Service, Logistics, Website.

Company wrote 0 private or public responses to the review from Jun 10, 2015.
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