Product: Fedex Home Delivery Service Clear all filters (0 of 82 reviews match)
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FedEx demonstrates lack of care when handling packages. This employee just couldn’t be bothered (see video). In an age of increased camera surveillance you think they would be more aware of how the public see them..
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Anonymous
Anonymous

FYI.....video record ME making a delivery to your house and I WILL OWN IT!!! I don't recall SIGNING a release authorization for you to record my likeness without my consent. T...

Anonymous
Anonymous

People just seem to don't care about customer service anymore just getting paid!

4.6
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Fedex Home Delivery Service
#1265270
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Fedex - Lost Package

I am a doctor. They list my computer and patient records. Four hours on phone and several stops to pickup station. They finally called to say it would be at the pickup point and Was not. Never left tag on door. Eventually I tracked it down myself. They erroneously sent it back to shipper.
1.5
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Product or Service Quality
Product
Fedex Home Delivery Service
#1263640
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Fedex - The delivery prediction changed overnight.

On Friday the delivery was predicted by their website to be on Saturday. Overnight they changed the prediction to Tuesday. When I called, their agent tried to tell me that it was ground delivery. Its being delivered from Pennsylvania to Brooklyn, NY. Its not that far. It doesn't take that long.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Product
Fedex Home Delivery Service
#1253927
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On Wednesday, I received a FedEx package in my mailbox, which right there is against the law. The package, which weighed 2.5 pounds, was liquid, and labeled "paint thinner." The Post Office generally doesn't accept flammable liquids. It was not addressed to me, but...
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1.3
Product
Fedex Home Delivery Service
#1247840
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FedEx delivery has been worse than terrible for the past 6 years. 6 years ago, Fedex would simply sign for packages and not actually deliver them. After going through the shippers to address the issue, this finally stopped. Now for the past 5 years, packages 9 times...
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Fedex Home Delivery Service
#1247639
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I ordered 4 extra large patio chairs from Brylane Home and paid for them at the same price that Pier One had, I also paid $12 extra shipping per chair for shipping because I felt that the price was worth it. I was sent a Fed Ex tracking number which I felt very...
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2.1
Product
Fedex Home Delivery Service
I liked
  • Products
  • Ordering products
I didn't like
  • Delivery
  • Resolution department
  • Staff after the delivery
#1245387
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Had a package supposed to be delivered yesterday, was marked as out for delivery for over 12 hrs and finally at 8:01 pm the tracking updated to say "delivery exception: customer was not available/business closed", thats funny because I was home all day long and at that...
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Anonymous
steve

I'm still waiting on my package which was scheduled for delivery yesterday. FedEx Home Delivery is definitely the B team. Had I known my seller was choosing them I would not h...

1.0
Product
Fedex Home Delivery Service
I didn't like
  • Failure to deliver
  • Late packages
#1240917
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Per FedEx tracking, my package was “delivered to consumer” on April 6th. NO ONE WAS home. Package was not left. I gave it another day in case it was transferred to USPS. Filed claim with FedEx on April 8th. Contacted Zara. Zara told me to contact FedEx, it’s out of...
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Anonymous
Katie kastel

I have stage 4 breast cancer. I'm pretty much out if it as I'm fighting for my life. no one will help me there. They do a horrible job. I'm at my wit's end so unempathetic I h...

Product
Fedex Home Delivery Service
#1235911
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I have sat in the living room of my daughters home for 4 hours 2 consecutive days waiting for a package to be delivered. We were told by FedEx that it had been in our town for a week but not yet delivered. They finally made a feeble attempt to deliver it with no one...
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Product
Fedex Home Delivery Service
I didn't like
  • Nightmare customer service
#1226446
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A new excuse for FedEx. They can't deliver from their office which is twenty miles away, for the last two days because of what they call bad weather in New York and the Upper East Coast. I live in SC. It isn't even raining. I order often on line. The only problems I...
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1.3
Product
Fedex Home Delivery Service
I didn't like
  • Held my package hostage and still our
  • Lies and more lies
  • Lies
#1215751
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