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Customer service
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Exchange, Refund and Cancellation Policy
Insurance Quality
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Tracking Tool
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Package was shipped WITH signature required. Since my supplier did not give me tracking # I had assumed it had not shipped when we left to go out of town for a few days but I was having my mail held at the post office since I knew other packages would be coming.

So we return home today to find the FedEx driver had put the package inside our storm door, which obviously no one signed for. Well, the wind here got very strong today & since storm door was propped open the wind caught it & ripped the hydraulic arm off & bent my storm door.

Pissed does not come close to what I am. From now on I will request & pay extra for my shipments NOT to be shipped by FedEx!!!

Product or Service Mentioned: Fedex Home Delivery Service.

Reason of review: Poor customer service.

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