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I ordered special flowers that shipped from Ecuador, they were packaged for at least two days before they arrived to New York. They stayed in the office for three and a half hours before they were but on the truck.

The package was never delivered and I argued in the phone with customer service because they said no one was at the residence which was a lie. They never even tried to call the contact number. My friend never received her very expensive flowers and I am livid.

The offered absolutely no compensation, they just simply said they would keep trying, but they didn't. Now I have to wait, and I will be calling the flower company I ordered from and insist they refrain from using federal express to deliver their customer orders.

Reason of review: Problem with delivery.

Company wrote 0 private or public responses to the review from Oct 23, 2015.
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