This is the first time I use Fedex's service and I AM PISSED.
First I was told it takes four business days to receive this package, so I waited at home on the 4th day, and nothing shows up, then on the tracking page it says the package only arrived on the 5th day 3AM. So that being said, I waited for them again on the next day(Friday), guess what, nothing happen again. And around 4:10pm I went out to the front door and found a door tag on my mailbox stating that they came at 2:50pm and no one was home. During the whole day, I heard NO DOORKNOCKS, NO DOORBELLS, all I left was a door tag saying I was not home when they attempt and they need a signature. I mean honesty, do they just look through the windows and assumed no one is home? Didn't even want to waste one second to find the doorbell and press it?(IT'S RIGHT BESIDE THE DOOR, ***!!) and trust me, they are LOUD!
So I called customer service and found out their next attempt can only be on TUESDAY because Monday is Labour's Day and everyone is off, and when I complained to her, she gave me an "Oh, I'm sorry about that..but we cannot send out the package today again, blah blah blah." Then I hung up and called again to file a complain with another customer rep. and got an issue number, "So when they call you back, this is your issue numbers.".
Therefore I decided, I'm going to call them back everyday and demand for an answer, we don't pay you money to sit on your lazy *** and use your so call "sixth sense" to figure out if there is anyone home without taking the time to find a doorbell. IDIOTS.