My package was shipped FedEx ground 1.1pds, cost $82 and when it hit on June 8 it is still sitting in Anchorage, a town less the 30 miles from my house. It took only four days to go from California across Canada and to Alaska. it is currently slated to show up on the 14th after first saying 9th then 11th.
When I called and confronted them they told me there was a sorting error and it ended up in the wrong warehouse, they would not do anything, no customer service. I asked them to prioritize the package for there mistake they said no, I asked them to refund my shipping and they are so lazy they told me I would have to contact the people that shipped my product, who would then need to contact them to file a complainant and would most likely not get refunded since it was not priority mail.
They tell me it only take 3-5 days, well it shipped out on the 4th and the current estimate is the 14th. That is 10 days! More then 3-5 days as far as I know. Every time I order through them my packages are delayed in Anchorage for two to three days. Very poor, pure ***, may they burn in hellll!!!! See for yourself.---> http://www.fedex.com/Tracking/Detail?ascend_header=1&totalPieceNum=&clienttype=dotcom&cntry_code=us&tracknumber_list=927879210001149&language=english&trackNum=927879210001149&pieceNum=
Monetary Loss: $82.