Not resolved
1.0
Details
Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
0 comments

The fedex center in Kahului Maui Hawaii has the worst group of people.I have a second day delivery package.

It took them 10 days to deliver. When I tried to find out what is going on, the manager there not only did not apologize, but made very rude racist comments. They are rude, incompetent and they are also racist. They did this two times in a row.

The staff and the manager insulted me when I tried to find out what is going on. Not only they caused me financial pain by only delivering the package on time, but also caused emotional trauma. Very bad people. This center needs to be shut down.

The manager needs to be fired.If Fedex wants customer satisfaction, they need to get rid of the manager in the Kahului center located at 400 Hana Hwy.

Review about: Fedex Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $10000.

Preferred solution: They need to apologize to me..

Comments

Terms of Service
Post Comment
Cancel

You May Also Like