Every bill I receive has at least one item that shows an increased weight. All of the packages in question were dropped off at fedex kinkos.
Its not a dimensional weight increase since it would say that next to the line item. Right now i'm looking at a one that went from 1 lb to 2.5 lbs! I have to call each time to get it corrected, and each time, the customer service people say they have no idea why a package would go up in weight unless it was truly the wrong weight to start with. We actually print the shipping receipt now and re-weigh the items once a discrepancy is discovered - we are never wrong!
I am wondering if any of you whom have already posted (or anyone else) have this resolved? Many thanks in advance