I am waiting for time-sensitive, important documents to arrive. They were supposed to arrive on Monday. I tracked the package online and it said "Incorrect address. Customer not available." Alright, so I called FedEx to confirm my address and it was the correct address! They guaranteed me it would be delivered next day. Next day: it wasn't delivered. I checked again today and the SAME THING HAPPENED! Both times they did not ring the doorbell nor leave a notice on the door. I call customer service and each time they tell me that they will do what they can but can't guarantee when it will come. What's the point of paying for this service then?? I'm so Fed Up with FedEx.
I can't believe the laziness and/or incompetence of these drivers. Don't use FedEx!
By the way, UPS is no better. I've had the same issues with them, more than once.
Monetary Loss: $30.