Business owner and use this horrible company to ship. They will allow any person who can provide a tracking number to change the addresss, the shipper pays added fees.
Have made multiple requests to add to system and they claim they do until a change has been made without the shipper's consent. Lose envelopes in facilities, envelopes sitting at stations, deliver to wrong address. Fees up the ying yang, fuel, residential, out of area fee, signature, Could go on.. Do they care?
*** No, we aren't shareholders! Fred Smith could care less about the service his company provides, he's freaking rich.
He only cares about his bank account and the shareholders. Fat Fred forgets it's the businesses and people that ship with their company that matters, but they are out of touch!
Product or Service Mentioned: Fedex Account.