i went fedex kinkos on 72nd street on tuesday in the late evening because i wanted to print a large scale poster for a project. i met a very rude employee.
the employee was not helpfull. did not answer any questions. he was very disrespectful, seemed annoyed to have to talk to a customer. he walked off.
when i called a nearby branch of fedex kinkos they said they could happily assist me and would print my poster even the same evening.
(i wanted to make a copy of a large scale text i had brought with me, and print it 10 times in poster size. after i was told that he could not copy or scan it, i suggested that i could write the text again on the computer and maybe he could print from a digital file.)