Kinkos provides terrible customer service. The last time I went into Kinkos I tried to print on the design work station computer color printer, but it did not have page tiling.
I proceeded to have it printed at the front desk, but the color printers were down. I had to drive all the way to another store to finally get a simple color print out. I was given the print outs for free, but was told that it would not be free if it happened again because it is not Kinkos fault that the printers were down. How about comping the print outs because it is good customer service?
Kinkos offers printing services, so shouldn't it work when you go there. And if it does not work, then, yes, it is your fault.