Recently I shipped an item in my own packaging. Before shipping I went online and checked UPS, Fedex and USPS and the rate with Fedex was the best.
I took my package to a local Kinkos to ship and the shipping was nearly $5.00 more than it calculated online. I was able to see the scale readout and Fedex and the weight was the same as my calibrated scale at home. After paying I took my receipt home and again went to the FedEx site and calculated. My original calculations were the same.
A few days later I had the same experience with the counter shipping rate being almost 30 percent more than my online calculations. I stopped the Kinkos person and asked what was going on. She then told me the weight and dimensions of my package. The dimensions she was using were a lot more than my package.
I measured it right in front of her. I was then told that they are instructed by FedEx to increase the package dimensions by a few inches to make sure they don't loose money. That is complete fraud people. You advertise a shipping rate based on the correct dimensions and weight and then you cheat your customers by entering bogus information in the Fedex application at the store counter without even being up front about what you are doing.
Talk about unfair traded practices and misappropriation? Sheesh! I have since gone to four different Kinkos in my metro area and have been told the same thing; Fedex tells then to jack up the shipping bill by cheating on dimensions. Some even add on services not requested by the customer like weekend delivery and signature.
Double check everything people. This is a rip off.