Not resolved

I have waited to receive my annual delivery of gourmet wine. I live in a senior independent living building.

This is day 4 that I haven't received my purchase. I tried calling the corporate office in Memphis Tennessee. The phone sends you back to FedEx customer service. I have talked to 3 delivery managers.

No result. After the driver knocked at my door today, I said the door is open. I'll be right there because Wednesday is one of my building Trash pickup day. I have a cane.

The driver left. Now I'm waiting for a call from Fedex delivery manager Lamar. I finished my complaint to my local BBB. FedEx has an A plus rating.

As a senior I don't have time to waste. I now know to check corporate BBB rating and if it's an A or better complain to the BBB. BBB rating drums up customers for business.

My rating reflects no delivery for 4 days. If I get my merchandise, I will revisit this review.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Jun 07.
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