I purchased a movie poster from a somewhat large business located in Canada. This business only ships with FedEx, and I never had a problem until now.
I bought a poster that was shipped on the 24th of January for $44 after shipping. I checked the status on my package and realized that it was stuck at the local FedEx facility, since the 26th of January.
I called up FedEx and they did keep in touch with me throughout this ordeal. I just got off the phone with them today; February 4, 2008, and they just told me that they lost the package.
All they told me was that I can file a claim and get my money back. The product I bough was a movie poster that was $44 at the time of my purchase, and now it is worth $125.
I assume that someone from FedEx stole my product, since they track all packages. I guess they do not do background checks on their employees.