Fedex Mexico is a big joke and has no idea of service. All my packages take 4 to 5 times as long to arrive than DHL.
Their service people are arrogant, rude and just plane ***. Fedex made 3 appointments for my company to open an account, all 3 were cancelled by no show. DHL was contacted and an account operating within a week. I would never give this company the time of day and business.
My last package was 10 days in Guadalajara and I had to contact their office to find out what was happening with the package. Fedex Mexico basically sucks.