What a horrible experience with Fedex "packing experts". I went to three diferent stores and no one could help me to package a 27" imac!!!!!
They said that can not pack a "TV" bigger than 19"!!!!!
That is unacceptable. In the website says "Specialty Packaging: Our staff can customize a box on-site to meet your needs, even for large or odd-shaped items like golf clubs and art pieces. We also have boxes specially designed to protect your laptop, smartphone, MP3 player or other mobile device". This is a lie??? They do not do that!!!!
I waste 2 hours going one store to another.