Not resolved

I was suppose to have my package delivered and I called to let fedex know ahead of time that it was being delivered to a business and that we would be closing by 545. My package was still not delivered by 5pm so I called back and they said they contacted the driver and the driver was aware that we close at 545 and that he was in the area and would be there in less than 20 mintues.

I called back at 530 and the representitive told me because my package was coming through fedex ground they couldn't contact the driver and I know that was a lie because the representive I spoke to earlier and the day did so with no problem. Long story short my package was never delivered that day and when I called to speak to the supervisor he was very nasty and hung up on me.

If you have the option to pick a carrier for your packages do not choose fed ex they are very unreliable and have horrible customer service.

Reason of review: Problem with delivery.

Company wrote 0 private or public responses to the review from Dec 11, 2014.
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