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I purchased overnight shipping and the item didn't arrive. I was home all day but the FedEx delivery person couldn't be bothered to actually deliver the package.

I called to complain and they were sure that I wasn't home (I was home all day and they never showed up). They told me I must go to their shipping office to get my package. The service people were not helpful and could only give me a complaint number and apply for a refund.

I have never seen a group of people less helpful in solving customer complaints. I will never use them again.

Product or Service Mentioned: Fedex Delivery Service.

Company wrote 0 private or public responses to the review from Mar 23, 2012.
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Anonymous
#457995

Another feeble post.. Sound like you wanted something FOR FREE..BOO HOO..USE UPS next time maybe they will ship you a free VIOLIN..NEXT!!!

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