I called 1-800-463-3339 at: 4:22 p.m. central standard time, May 18, 2011 and spoke with a man named Shawn who was rude and unhelpful and would not allow a delivery.

I asked him several times if there was someone else who could help me and he would not allow me to speak with anyone else.

Shawn is a terrible representative for customer service...he is unkind and did not help one bit....I am very upset with the way I was treated. I will not call the help center again...I was very shocked at the level or lack of service.

Product or Service Mentioned: Fedex Delivery Service.

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