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Had a very important FedEx Express delivery late by 1 whole day. Caused a big loss of business cause it contained biz cards that were needed at a big trade show.

So then I tried to at least file a claim for the late delivery. Every time I try to file for compensation for the last two days, I get a message in the e-claims window saying: Due to Service Failure. Sorry, we are currently unable to process your request. Please try again later.

Then when I tried to chat with their customer service, I fill out the entire form then receive this message: Your chat request has been canceled because no agents are available.

My advice... UPS from now on.

Product or Service Mentioned: Fedex Next Day Delivery Service.

Reason of review: Not as described.

Company wrote 0 public responses to the review from Sep 14, 2016.
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