Cape Neddick, Maine
Not resolved
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Website
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Garryvarney61@gmail.com called fed x tonight about a return from walmart a chair rocker lounger massage when fed x Delivered at Who had the Rope the bOXit get it in the door no I have no box to send it back in I have no car to go get a box I have no printer to print a label Walmart did their printer for me I told productsI order everything online because I cannot get out I am on Social Security disability my health is poor when I called the FedEx tonight the lady that was very rude to me told me that you have to have a box and a label or we will not come and get it I told her my situation she would not budge an inch I told Walmart about it they were not happy please make this right and give me a box and Walmart is sending me a label other than that I can't do anything primary low person on the totem pole so please acknowledge me email I sent you my email address thank you and God bless

Reason of review: Poor customer service.

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Anonymous
#1098223

It's a terrible situation. However there are regulations and rules.

There are other people with disabilities that can manage to get someone to run errands for them.

Can you imagine the time it takes to come box, package and pick up your item. Never mind that they have deliveries by guaranteed times.

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