Customer service
Product or Service Quality
Turnaround Time

I was expecting a time sensitive material today to be delivered by FedEx.

I was watching the tracking update all day.

6:03am - at local fedex facility / Henderson, NV

6:05am - arrived at fedex location / Henderson, NV

6:07am - on fedex vehicle for delivery / Henderson, NV

Then the status changed from "to be delivered by end of the day" to "pending".

Checked status again at 4pm, and it says delivered at 11:54am left at front door.

But no package anywhere! My dad was home all day, noone ring the doorbell or knocked.

Called FedEx to file a claim. I'm just hoping for the best right now while waiting. It's a $400 package. Hmmm, it's almost Christmas, i wonder what really happened...

I am never using or buying anything online again if the carrier is FedEx! I am FedUp! This is not the first time!

Reason of review: Problem with delivery.

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