I have been calling the smart post *** post for a few years now. I found out from my postmaster that fedex is driving them crazy with this ***!!!
The labeling is so confusing to the USPS sorting machines that it gets bounced around. He went on to tell me that fedex ships package usually ground to a independent contractor in your area and that person sits on it until they have enough to go around and deliver them to your local post office. Then they sort it for final delivery!!
He said he has personally complained several times and hopes USPS will not renew this contract!! Best thing to do is complain each and every time your package is sent using dumb pack!!
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The most disappointing in user's experience was crappy service. If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.
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