Not resolved
Turnaround Time

I ordered a car part from ebay 12/14/16 and the company who sold this part created a shipping label 12/15/16 for Fedex to pickup. Part didn't get picked up until 12/19/16.

On 12/21 the package was only 60 miles from Deming, NM where I am broken down. From Lordsburg it went to El Paso, then to Dallas. 12/28 11:27 am I am told from Fedex it is now in Deming Post Office, still not delivered. I was told that smartpost is used by companies because the USPS can't picked up mail from certain companies so it subcontracts pickup at a reduced rate who then turns it back over to the USPS.

If Fedex picks up a package they should be held accountable to ensure that package is delivered. It reflects on the company that they don't care about anything except money. I will never buy anything that is being shipped by Fedex or ship anything through them again. Here is a screen shot of tracking info.

Date/Time Activity Location 28/12/2016 - Wednesday 08:58 In transit DEMING, NM In transit to U.S.

Postal Service 27/12/2016 - Tuesday 15:58 Shipment information sent to U.S. Postal Service 15:01 Departed FedEx location FEDEX SMARTPOST DALLAS, TX 22/12/2016 - Thursday 19:04 Arrived at FedEx location FEDEX SMARTPOST DALLAS, TX 11:33 In transit FORT WORTH, TX 21/12/2016 - Wednesday 20:33 In transit LORDSBURG, NM 06:12 Departed FedEx location FEDEX SMARTPOST LOS ANGELES, CA 02:10 Arrived at FedEx location FEDEX SMARTPOST LOS ANGELES, CA 19/12/2016 - Monday 07:17 Shipment information sent to FedEx

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problem with delivery.

I didn't like: Not receiving my package.

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