Not resolved
Turnaround Time

I ordered a car part from ebay 12/14/16 and the company who sold this part created a shipping label 12/15/16 for Fedex to pickup. Part didn't get picked up until 12/19/16.

On 12/21 the package was only 60 miles from Deming, NM where I am broken down. From Lordsburg it went to El Paso, then to Dallas. 12/28 11:27 am I am told from Fedex it is now in Deming Post Office, still not delivered. I was told that smartpost is used by companies because the USPS can't picked up mail from certain companies so it subcontracts pickup at a reduced rate who then turns it back over to the USPS.

If Fedex picks up a package they should be held accountable to ensure that package is delivered. It reflects on the company that they don't care about anything except money. I will never buy anything that is being shipped by Fedex or ship anything through them again. Here is a screen shot of tracking info.

Date/Time Activity Location 28/12/2016 - Wednesday 08:58 In transit DEMING, NM In transit to U.S.

Postal Service 27/12/2016 - Tuesday 15:58 Shipment information sent to U.S. Postal Service 15:01 Departed FedEx location FEDEX SMARTPOST DALLAS, TX 22/12/2016 - Thursday 19:04 Arrived at FedEx location FEDEX SMARTPOST DALLAS, TX 11:33 In transit FORT WORTH, TX 21/12/2016 - Wednesday 20:33 In transit LORDSBURG, NM 06:12 Departed FedEx location FEDEX SMARTPOST LOS ANGELES, CA 02:10 Arrived at FedEx location FEDEX SMARTPOST LOS ANGELES, CA 19/12/2016 - Monday 07:17 Shipment information sent to FedEx

This reviewer shared experience about problem with delivery and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with FedEx. The most disappointing about fedex delivery service at FedEx was not receiving my package Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about FedEx.

Check out the best and the worst companies in Transportation and Logistics category for more informed decision or compare FedEx to other companies on our site.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like