Manufacturer: Fedex Category: Delivery Services Clear all filters (20 of 20 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
bought from ebayer in la I am in mass fedex picked up on 22 it is now 28 at 7 pm est and my package sits in ohio gave me a delivery date around the 6 th are u kiddin me , never ever will I buy from ebay if the only shipper is fedex smartpost, I am also going to note this on the ebayer s site I ordered something from san diego and they shipped ups ground got it yesterday so be warned ✓ {{'IN_TRANSIT' | translate}} Delivered Time and date Place...
Read more
1.0
I didn't like
  • Transit times
  • Transit times sucked
  • Sucked
#981341
I called fedex, who stated you have to call the post office we released it to them. Called post office, who stated , the address was changed by fedex , item now FOUR states away . Called fedex. they state the seller changed the address, after item was shipped. Called the seller, who said no they did not . Called fedex who directed me back to post office. Post office states emphatically,fedex changed the address mid shipment. Today is the 22....
Read more
1.7
I didn't like
  • Fedex lack of delivery
  • Fedex shady practices
  • Fedex poor customer service
#977992

Resolved

After this being my fourth Shipment in a row I will no longer be buying products from vendors that use Fedex. I can no longer take the severe aggravation this causes to have to track down what they with all their billions of dollars and electronic tracking systems cant seem to do. They have another lost package and this time it didn't even make it from their main distribution center. I called their "Escalation department" i.e. Customer Service,...
Read more
1.4
I didn't like
  • No interest in serving or actually solving
  • Canned response
#977535

Fedex Smartpost Delivery Service Review

#899498
2.3
Longest worst delivery ever. Said 8 days took 15 to get to me. Its was in the same spot for a week! Customer service was nice called often but didnt make my package come faster will not use again evvvver
Comment
Show
I placed an order with Stage Retail, December 6th, received notification from FedEx, December 7th, that package was received and was due to be delivered December 15th. I have been tracking package, gifts for my grandchildren for Christmas, I received new email on 12/10/16 that package would be delivered by 12/16/16. On 12/14/16, while checking tracking, package was in Oregon, but on the morning, 12/15/16 it is in Texas, back at the starting...
Read more
Anonymous

Anonymous I am going thru the exact same thing! With two different packages from different places. It's in St Paul Mn, goes to Bismarck ND (2 hrs away), then goes back to St Paul, the...

2.4
I didn't like
  • Customer service
#975775
Check this one out: Picked up 11/28/16 current delivery "guess" is sometime in January??? Travel History 12/11/2016 - Sunday 12:55 am In transit SAN FRANCISCO, CA 12/06/2016 - Tuesday 8:44 am In transit RICHMOND, CA 12/05/2016 - Monday 4:27 pm In transit RICHMOND, CA 12/04/2016 - Sunday 9:01 am In transit RICHMOND, CA 12/03/2016 - Saturday 11:29 am In transit RICHMOND, CA 12/03/2016 - 3:35 am Departed FedEx location FEDEX SMARTPOST SACRAMENTO,...
Read more
#971937
Now I'm on a wild goose chase calling the shipper, Fedex, Fedex "Smart"post, and my local post office and the wrong address's local post office. The worst part is none of them can do anything! There is no interaction between any of them so none of them know where the package is and how to redirect and none of them have the ability to change the shipping address. I go out of my way to avoid shipping by fedex smartpost. If a company ships only...
Read more
On October 13, my package containing contact lenses originated 65 miles from my house in New Jersey and was on it's way to my post office. Since then, somehow it has been to Sacramento, Los Angeles, New Mexico, Oklahoma, Indiana, and today October 22, it's back in Pennsylvania. That package sure took the long way to get to me. Supposedly it will be delivered on October 25. I won't hold my breath. In the future, I will be very careful not...
Read more
Monday morning they update that they won't be delivered til the next Saturday because guess what, they never left the originating facility! They just sat there for a week! I called and complained and they tried to blame USPS, who had nothing to do with it since it was still at their FedEx facility! The lady on the phone got rude with me so I hung up. Now this evening I get a new delivery date of NEXT MONDAY! 2+ weeks for some business cards to...
Read more
1.0
I liked
  • Nada
I didn't like
  • Poor service
  • Rude customer service
#935102
The dork shipped it from California by FedEx smart post. It was supposed to arrive by my birthday, last week. FedEx has been shipping it around their terminals probably hoping that by accident it will someday arrive in New York. What a bunch of clowns, two weeks and still no sign of my item. How the *** can they call this smart post. I expect my item will be in Hawaii tomorrow, morons. Date/Time Activity Location 9/12/2016 - Monday 7:36...
Read more
I ordered a product from crocs on Setember 4th it was shipped on the 7th on a 3-6 day delivery via fedex smart ship. On tuesday the 13th i contacted FedEX because my package had still not been delivered. The guy I spoke to the phone stated that because my package was not shipped express that it was and probably would be continued to be bumped as it is not first priority. estimated delivery date jumped from 3-6 days to the 17th 10 day. as of last...
Read more
1.0
I didn't like
  • Entire experience
#920343