Manufacturer: Fedex Category: Delivery Services Clear all filters (24 of 24 reviews match)
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I ordered a pair of shoes off the Internet to be delivered to my sister-in-law in Tualatin OR (a suburb of Portland). The shoes were accepted by the FedEx facility in Carson, CA (outside Los Angeles) on Dec. 29, 2016 with an expected delivery date of Jan. 5, 2017. The shoes were in the Troutdale OR FedEx facility (about 30 miles from Tualatin, on the other side of Portland) on Jan. 1. Instead of going to the post office for delivery, the shoes...
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1.0
#995956
Many SmartPost packages are transported by FEDEX to Troutdale, OR. They then go 200 miles north to Kent, Washington by FEDEX, where they are turned over to USPS. From there, USPS returns it 200 miles to either Vancouver, or Portland. USPS doesn't deliver if one snowflake has fallen within the last week, but they show the status as attempted delivery, even though the package has never left their facility. UPS is the better choice even with...
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3.7
I didn't like
  • Lying to assure customers packages will be delivered
#993521
Purchased an item from an eBay seller on 1/5 and paid $14 to have it shipped priority mail, but the ***-artist instead chose to ship it via FedEx. 11 days later, and it still hasn't arrived! It's been bouncing around the country, from AZ to NM to OK, and actually made it to Chicago which is 30 miles from here on 1/13, but tracking now shows it in Berlin, WI which is 184 miles away! I've yet to receive a fragile item through this company that...
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Anonymous

Anonymous Why does Fedex(Smart Post) switch to USPS for delivery of your package? When it ships it starts with FedEx I track it I see it my State then my package is in another State how...

LadyScot

LadyScot What is the Ebay item number? The FexEx tracking number? In some locations in this country, stores and sellers have to use UPS, FedEx or DHL to collaborate with the post offic...

1.0
#991719

Fedex Smartpost Delivery Service Review

#988524
Held my package 4 days before handing over to USPS. Had to call and ask for a trace. Before they sent to post office .From now on I won't order from any company who uses fed ex to deliver .
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Fedex Smartpost Delivery Service Review

#899498
2.3
Longest worst delivery ever. Said 8 days took 15 to get to me. Its was in the same spot for a week! Customer service was nice called often but didnt make my package come faster will not use again evvvver
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bought from ebayer in la I am in mass fedex picked up on 22 it is now 28 at 7 pm est and my package sits in ohio gave me a delivery date around the 6 th are u kiddin me , never ever will I buy from ebay if the only shipper is fedex smartpost, I am also going to note this on the ebayer s site I ordered something from san diego and they shipped ups ground got it yesterday so be warned ✓ {{'IN_TRANSIT' | translate}} Delivered Time and date Place...
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Anonymous

Isabel SmartPost is, by far, the WORST idea someone has ever come up with. I won't do business with companies that use DUMBpost

1.0
I didn't like
  • Transit times sucked
  • Sucked
  • Transit times
#981341
I called fedex, who stated you have to call the post office we released it to them. Called post office, who stated , the address was changed by fedex , item now FOUR states away . Called fedex. they state the seller changed the address, after item was shipped. Called the seller, who said no they did not . Called fedex who directed me back to post office. Post office states emphatically,fedex changed the address mid shipment. Today is the 22....
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1.7
I didn't like
  • Fed ex lack of accountablity
  • Fedex lack of delivery
  • Fedex shady practices
#977992

Resolved

After this being my fourth Shipment in a row I will no longer be buying products from vendors that use Fedex. I can no longer take the severe aggravation this causes to have to track down what they with all their billions of dollars and electronic tracking systems cant seem to do. They have another lost package and this time it didn't even make it from their main distribution center. I called their "Escalation department" i.e. Customer Service,...
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1.4
I didn't like
  • Canned response
  • No interest in serving or actually solving
#977535
I placed an order with Stage Retail, December 6th, received notification from FedEx, December 7th, that package was received and was due to be delivered December 15th. I have been tracking package, gifts for my grandchildren for Christmas, I received new email on 12/10/16 that package would be delivered by 12/16/16. On 12/14/16, while checking tracking, package was in Oregon, but on the morning, 12/15/16 it is in Texas, back at the starting...
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Anonymous

Anonymous I am going thru the exact same thing! With two different packages from different places. It's in St Paul Mn, goes to Bismarck ND (2 hrs away), then goes back to St Paul, the...

2.4
I didn't like
  • Customer service
#975775
Check this one out: Picked up 11/28/16 current delivery "guess" is sometime in January??? Travel History 12/11/2016 - Sunday 12:55 am In transit SAN FRANCISCO, CA 12/06/2016 - Tuesday 8:44 am In transit RICHMOND, CA 12/05/2016 - Monday 4:27 pm In transit RICHMOND, CA 12/04/2016 - Sunday 9:01 am In transit RICHMOND, CA 12/03/2016 - Saturday 11:29 am In transit RICHMOND, CA 12/03/2016 - 3:35 am Departed FedEx location FEDEX SMARTPOST SACRAMENTO,...
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#971937
Now I'm on a wild goose chase calling the shipper, Fedex, Fedex "Smart"post, and my local post office and the wrong address's local post office. The worst part is none of them can do anything! There is no interaction between any of them so none of them know where the package is and how to redirect and none of them have the ability to change the shipping address. I go out of my way to avoid shipping by fedex smartpost. If a company ships only...
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On October 13, my package containing contact lenses originated 65 miles from my house in New Jersey and was on it's way to my post office. Since then, somehow it has been to Sacramento, Los Angeles, New Mexico, Oklahoma, Indiana, and today October 22, it's back in Pennsylvania. That package sure took the long way to get to me. Supposedly it will be delivered on October 25. I won't hold my breath. In the future, I will be very careful not...
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