Product: Fedex Smartpost Delivery Service Clear all filters (0 of 74 reviews match)
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Anytime I receive packages from Fedex Smartpost they are never delivered and returned to sender. It is incredibly frustrating. Whoever thought Smartpost was genius is an idiot. I have an incredibly long street address with a unit number so when the package is...
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Fedex Smartpost Delivery Service
#1445278
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My company has spent thousands upon thousands of dollars shipping with FedEx, including thousands spent on FedEx Smartpost services which are delivered locally using USPS. When you purchase a shipment to a customer, it is done through FedEx and is insured when it...
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Anonymous
Anonymous

So stick with USPS in the first place. You can insure up to $25,000 with Registered Mail. Why pay someone else to hand it off ? I don't understand the entire concept.

2.0
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Fedex Smartpost Delivery Service
#1443142
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FedEx smart post is awful.

My package showed guaranteed delivery on a specific date, then changed it to the next day, the said pending as my package sat in a warehouse for three days with no other explanation. It finally showed up to my house three days later. What’s the point of having s guaranteed delivery date if the package shows up five days later? I called customer service and they said they couldn’t do anything about it. Why would anyone want to ship with this company? UPS is obviously way better because they actually deliver, no pun intended.
1.5
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Fedex Smartpost Delivery Service
#1437584
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So I shipped my package out early in the day on 12/17 via FedEx Smartpost after their site had quoted me up to 7 business days via the shipping chart they have. As soon as I'd printed the label and dropped off the package, the online tracking info gave me an ETA of 9...
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Fedex Smartpost Delivery Service
#1430479
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Fedex - 8 days sitting in same location

fed ex links w USPS for final delivery, but makes it sit accumulating with other packages. Acts as a drop shipment carrier with out letting customer know. Find number of days in transit 12 and still no package. will not guarantee delivery or number of delivery days. No chance of choosing another carrier if website chooses smartpost :(!!!!!!
1.0
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Fedex Smartpost Delivery Service
I didn't like
  • Blaming slow shipping on usps
#1428411
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So, "SmartPost" is a co-marketing initiative between (normally reliable) FedEx and (normally unreliable USPS) whereby FedEx contracts with its customer to handle the transit of a package to a local USPS facility at which point the USPS takes over and delivers it to the...
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1.0
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Fedex Smartpost Delivery Service
#1424098
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Fedex - Horribly slow, deceptive tracking updates

Package reported shipped on 12-4. 12-8 showed departed the last facility before my location. 12-12, status finally changed after I called to see what "departed" meant and was given the standard BS by someone that could barely speak English. 12-12, late in the day the status changed to arrived at a Smartpost facilty in the exact same city it supposedly departed from on 12-8. 4 days to change facilities while status shows departed the arrival facility? When I called and asked if "departed" just meant it was sitting in a lot, the question was unanswered or at least unintelligibly responded to. 12-13 status reports shipment info sent to USPS, but USPS still has no info on the shipment. The package could have been hand delivered from the origination point by now by someone walking.
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Fedex Smartpost Delivery Service
#1422794
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Fedex - Slow as molasses. Fabricated tracking and no accountability.

Expecting package from California to New Mexico. Expected delivery was supposed to be the 6th of Dec. When I looked on Fedex tracking on the 4th of Dec. the dates for the 5th were already posted? Expected date of delivery was suddenly changed to 13th of Dec. And Post Office still hasnt recieved any data. 17 day delivery for 900 mile delivery? Definitely wont trust snailpost again.
1.0
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Fedex Smartpost Delivery Service
#1420116
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Never again will i purchase an item if they use smartpost which should be called dumbslowpokes unbelievable i tracked package from texas it got within 2 hours from Charleston sc then got shipped further away to concord nc wtf y is this psrson still working with FedEx
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h.kitchener
h.kitchener

FedEx uses something they call "smart post" which means they deliver your package to your local post office who then delivers it in a timely fashion----or not. It is an intere...

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Fedex Smartpost Delivery Service
#1419028
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Fedex - Horrible

I have contacted FedEx with no resolution to the problem. They explained that it will take 2-7 business days to be at my local post office. They have already had it for 5 business days with no true "location" of my package. It left chicago yesterday via tracking was brought to Ohio then this morning was marked as in transit from Chicago AGAIN. Slowest delivery service I have ever seen
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Fedex Smartpost Delivery Service
#1418560
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