Fedex Smartpost Delivery Service Reviews

1.3
(8 reviews)
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Now I'm on a wild goose chase calling the shipper, Fedex, Fedex "Smart"post, and my local post office and the wrong address's local post office. The worst part is none of them can do anything! There is no interaction between any of them so none of them know where the package is and how to redirect and none of them have the ability to change the shipping address. I go out of my way to avoid shipping by fedex smartpost. If a company ships only...
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On October 13, my package containing contact lenses originated 65 miles from my house in New Jersey and was on it's way to my post office. Since then, somehow it has been to Sacramento, Los Angeles, New Mexico, Oklahoma, Indiana, and today October 22, it's back in Pennsylvania. That package sure took the long way to get to me. Supposedly it will be delivered on October 25. I won't hold my breath. In the future, I will be very careful not...
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Monday morning they update that they won't be delivered til the next Saturday because guess what, they never left the originating facility! They just sat there for a week! I called and complained and they tried to blame USPS, who had nothing to do with it since it was still at their FedEx facility! The lady on the phone got rude with me so I hung up. Now this evening I get a new delivery date of NEXT MONDAY! 2+ weeks for some business cards to...
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1.0
I liked
  • Nada
I didn't like
  • Poor service
  • Rude customer service
#935102
The dork shipped it from California by FedEx smart post. It was supposed to arrive by my birthday, last week. FedEx has been shipping it around their terminals probably hoping that by accident it will someday arrive in New York. What a bunch of clowns, two weeks and still no sign of my item. How the *** can they call this smart post. I expect my item will be in Hawaii tomorrow, morons. Date/Time Activity Location 9/12/2016 - Monday 7:36...
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I ordered a product from crocs on Setember 4th it was shipped on the 7th on a 3-6 day delivery via fedex smart ship. On tuesday the 13th i contacted FedEX because my package had still not been delivered. The guy I spoke to the phone stated that because my package was not shipped express that it was and probably would be continued to be bumped as it is not first priority. estimated delivery date jumped from 3-6 days to the 17th 10 day. as of last...
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1.0
I didn't like
  • Entire experience
#920343
I have always had issues with Fedex, but this has to be by far the worst. I'm in my 20's, and because of college being so nearby I live at home to cut living expenses. I decided to order my very first vibrator, along with batteries from Spencer's because they are discreet in packaging so my mother wouldn't find it. It shipped out quickly and ended up in a neighboring town on the 2cnd day, and was supposed to be delivered the next day. Day 3 came...
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Fedex Smartpost Delivery Service Review from Atlanta, Georgia
Fedex Smartpost Delivery Service Review from Atlanta, Georgia
They accept fedex drop offs there too. The PO said it was picked up by a fedex driver on June 30. I called Fedex numerous times begging for help. Crying about my lost family tapes and they did nothing! One guy in particular, Don, wss the most heartless person i have ever spoke to...and i ended up speaking to him twice! The 2nd time he was more than happy to report that my claim was DENIED! I was told that the drivers are not required to scan...
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I ordered an item on amazon which was shipped via fedex smartpost...i never received it! Tracking says it was delivered, but lists the delivery in a town 10 miles away, in another county, with a different post office. I called fedex and they couldn't have cared less. The told me to call the post office. So I called the post office...after 40 minutes on hold, i still have no answers! First of all, fedex...you were paid to make the delivery, if...
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As I track a package sent to me, I find that Fed Ex returned my package to sender saying it had an incorrect address on it.I check the mailing label from the company and find that the address is correct. I called Fed Ex to see how to get help and get my package. The sender won't resend now because address was correct and they're afraid it will just get sent back again. I don't know how to get my package! I called Fed Ex for help and they...
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if you can possibly avoid using FEDEX (or for that matter UPS) do. it's not a delivery service anymore it's a collection service that's a total lucky dip in terms of whether you will actually get your parcel. and most annoyingly it's all shrouded in nonsense management speak about 'your choice' which is total hogwash. it's some terrible management company making increased profits by cutting costs (read essential services) and simply passing...
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Fedex Smartpost Delivery Service Review

#899498
2.3
Longest worst delivery ever. Said 8 days took 15 to get to me. Its was in the same spot for a week! Customer service was nice called often but didnt make my package come faster will not use again evvvver
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