Manufacturer: Fedex Category: Delivery Services Clear all filters (20 of 20 reviews match)
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I have always had issues with Fedex, but this has to be by far the worst. I'm in my 20's, and because of college being so nearby I live at home to cut living expenses. I decided to order my very first vibrator, along with batteries from Spencer's because they are discreet in packaging so my mother wouldn't find it. It shipped out quickly and ended up in a neighboring town on the 2cnd day, and was supposed to be delivered the next day. Day 3 came...
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Anonymous

Anonymous Sounds like a total B.S. fantasy to me. If you're so shy, why did you post this complaint?

Anonymous

Anonymous Thats shocking! Surely it's a privacy issue and none of their business what's in the package!

Fedex Smartpost Delivery Service Review from Atlanta, Georgia
Fedex Smartpost Delivery Service Review from Atlanta, Georgia
They accept fedex drop offs there too. The PO said it was picked up by a fedex driver on June 30. I called Fedex numerous times begging for help. Crying about my lost family tapes and they did nothing! One guy in particular, Don, wss the most heartless person i have ever spoke to...and i ended up speaking to him twice! The 2nd time he was more than happy to report that my claim was DENIED! I was told that the drivers are not required to scan...
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I ordered an item on amazon which was shipped via fedex smartpost...i never received it! Tracking says it was delivered, but lists the delivery in a town 10 miles away, in another county, with a different post office. I called fedex and they couldn't have cared less. The told me to call the post office. So I called the post office...after 40 minutes on hold, i still have no answers! First of all, fedex...you were paid to make the delivery, if...
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As I track a package sent to me, I find that Fed Ex returned my package to sender saying it had an incorrect address on it.I check the mailing label from the company and find that the address is correct. I called Fed Ex to see how to get help and get my package. The sender won't resend now because address was correct and they're afraid it will just get sent back again. I don't know how to get my package! I called Fed Ex for help and they...
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if you can possibly avoid using FEDEX (or for that matter UPS) do. it's not a delivery service anymore it's a collection service that's a total lucky dip in terms of whether you will actually get your parcel. and most annoyingly it's all shrouded in nonsense management speak about 'your choice' which is total hogwash. it's some terrible management company making increased profits by cutting costs (read essential services) and simply passing...
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after getting the package fedex ships it around the country than drops it in a mailbox. the packages take about twice as long to arrive than if they had been mailed usps directly. very frustrating to track your package to eight different points than have it disappear from tracking with fedex telling you they can't say when it will be delivered. this method might save the shipper a few dollars, but in the long run i believe it will cost them...
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Twice I've had to deal with smartpost. Both times was a nightmare. Took forever to arrive with no tracking and even fedex couldn't tell where it was. I had to go from post office to post office and track it myself. Lucky I found it before they where to send it back. They should name it stupidpost. I will never buy from anyone who wants to use this service. I'd rather pay more for shipping and have it sent USPS Priority mail. No more nightmares...
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1.0
I liked
  • Bad very bad
I didn't like
  • Horrible tracking
#840931
Order placed with Amazon on 18 April 2016.Shipped on 20 April by Fedx Smart Post with delivery date of 27 April. No further update until 25 April when I was advised of new delivery date of 3 MAY. Purchased from Golf Tech Warehouse. First and last time I will order from that vendor or any other that uses Fed X Smart Post. Fifteen days for an in- stock item is unacceptable, free or not. I cannot even track the routing on this package. Seems like...
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I didn't like
  • Shipping choice
#836213
Optics Planet shipped half of the order which I received and the second half was shipped 10 days later vis FedEx SmartPost. On the USPS leg of SmartPost it was lost and USPS admitted that it was lost. Yet Optics Planet keeps using the tracking number from the first part of the order to identify the shipment. A month and a half later I still have not received my order and Optics Planet refuses to refund my money. I am out $70 and will never...
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OpticsPlanet

OpticsPlanet We are very sorry to hear you were unhappy with your recent shopping experience. Customer service is our number one priority. We apologize for the inconvenience this issue ...

2.6
I liked
  • Them 2 years ago
I didn't like
  • Item never delivered
  • Customer service
#824196