Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
1 comment

FedEx Smartpost is horrible. I live in Groveport, OH.

Package arived at the Grove City, OH smartpost location on Wednesday night. I am here at the smartpost location 15mins from my house. They say they can't release the package to me. So it's going to sit here for THREE DAYS then they take it to the post office and the post office will sit on it for another two days then I won't get the package till Monday.

Its Thursday. I'm at the location with the package but I have to wait FIVE DAYS to get it. ***.

POOR. MANAGEMENT.

Product or Service Mentioned: Fedex Smartpost Delivery Service.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Nov 17, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Altoona, Pennsylvania, United States #1248278

I'm guessing that you didnt pay for shipping...

You May Also Like