Not resolved

Returned a package to online retailer that provided return postage for fed ex smartpost. 7 days after sending package, it went from Illinois, to Wisconsin, now it is back in Illinois!

It needs to go to California. At this rate that will take months! This service is absolute garbage. I believe the retailer may know this service sucks, as they will not send a refund until the item is returned to them.

Lord knows how many refunds were delayed because of this insanely slow delivery service. Had I known of this horrendously slow delivery time, I would have gladly paid the postage myself using a different service.

Product or Service Mentioned: Fedex Smartpost Delivery Service.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Mar 16, 2017.
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